Returns Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us by sending a WhatsApp to 076 914 6525 or email If your return is accepted, you will need to send the item/s back to us via PostNet Hilton:
Attention Jacolene May
Contact Number 076 914 6525

You can always contact us for any return questions on WhatsApp 076 914 6525.

Defects and issues
Please inspect your order upon reception and contact us immediately if you notice any defects or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Because we make custom clothing on order, we don't allow change of heart returns. Only items that have a defect or are incorrect may be returned.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item as fabric designs sell out quickly.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.